Simple Chores Support
Last updated: August 4, 2026
Need help with Simple Chores? We welcome questions, bug reports, feedback, and feature suggestions from parents and caregivers.
Helpful information to include
When reporting a problem, please include the type of device you are using, whether it is Android, iPhone, or web, and a brief description of what happened. A screenshot can also be helpful.
Accounts and cloud households
Grown-up accounts, cloud backup, shared household access, and subscription tools are located inside the Grown-up Area. Children never need their own account.
Restore a subscription
Open the Grown-up Area, scroll to the Simple Chores Family card, and select Restore purchases. Make sure the device is signed into the same Apple or Google account originally used for the purchase.
Delete a grown-up account
A signed-in adult can permanently delete their account inside:
Grown-up Area → Grown-up Account → Delete grown-up account
Account deletion does not automatically cancel an App Store or Google Play subscription. Subscriptions must be canceled through the applicable store account.